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DISABILITY CARE

Support that fits your life, right here in Far North Queensland

We are a local NDIS provider helping people of all ages live independently, stay connected to community and reach their goals. You choose the support. We work around you.

Locally owned in FNQ No waitlist to talk to us
Support worker sharing a laugh with a man in a wheelchair

Find the right support

Tell us a little and a real person from our local team will call you back.

ABNABN 22 587 441 603
DVASupporting veterans and families
Proudly serving First Nations communities
Our services

Support for every part of your life

Every service is shaped around your NDIS goals, your routine and the things that matter to you.

Support worker helping a man in a wheelchair at home

Daily living and in home support

Personal care, meal preparation and household tasks so you can live safely and independently at home.

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Friends including a wheelchair user enjoying time outdoors

Community access and participation

Get out, try new things and build friendships. We organise transport and support you on the day.

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Nurse checking an older man's blood pressure at home

Community nursing

Qualified nurses providing clinical care at home, including diabetes, chronic condition and wound care.

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Carer smiling with an older woman

Respite care

Short term support that gives carers time to rest and recharge, with care you can trust while you are away.

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Older man in a wheelchair out walking with his carer

DVA and veteran support

Personal care, nursing and mental health support for veterans and the families of those who served.

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Woman in a wheelchair watering her garden

Around the home

Cleaning, laundry, gardening and lawn mowing, funded through your NDIS plan where eligible.

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Who we help

Tell us who you are and we will point you the right way

Whether you are exploring support for yourself, a loved one or a client, here is where to start.

Support that works around you

  • Choose your support workers and your times
  • Help with everyday living, outings and appointments
  • We explain your plan in plain language
  • Change your support as your goals change
Talk to us about your goals
Support worker and a woman in a wheelchair laughing together
Getting started

Starting with us is simple

No confusing paperwork up front. Just a conversation about what you need.

Get in touch

Call us, fill in the enquiry form or ask your support coordinator to refer you.

Meet and plan

We meet with you, at home or wherever suits, to talk about your goals and your NDIS plan.

Agree your support

We put together a clear service agreement with your schedule and costs, so there are no surprises.

Start and review

Your support begins and we check in regularly to make sure it is still the right fit.

NDIS funding

Can I use my NDIS plan with you?

It depends on how your plan is managed. Here is a quick guide.

Yes

Self managed

You manage your own funding and can choose any provider. We invoice you directly.

Yes

Plan managed

A plan manager pays us on your behalf. You still choose your provider.

Ask us

NDIA managed

The NDIA pays providers directly. Call us to check whether we can support your NDIA managed plan.

Clear, honest pricing. We charge in line with the current NDIS Pricing Arrangements and Price Limits, with no hidden fees. Your service agreement shows exactly what each support costs before anything starts.
Where we work

Across Cairns and Far North Queensland

From the Cassowary Coast to Cape York, our team travels to you.

Cairns CityNorthern BeachesYarrabahBabindaInnisfailMission BeachPort DouglasMossmanDaintreeWujal WujalCooktownBrisbane

Not on the list? Call us. We may still be able to help.

FAQs

Common questions

Do I need an NDIS plan to use your services?

Most of our clients use NDIS funding, but we also support veterans through DVA and people paying privately. Call us and we will talk through your options.

How quickly can support start?

It depends on the type of support and where you live. We will give you a clear timeframe when we first talk.

Can I choose my support worker?

Yes. We match you with workers based on your needs, interests and preferences, and you can ask for a change at any time.

Do you support people in remote communities?

Yes. We travel across Far North Queensland, including Cooktown, Wujal Wujal and Yarrabah. Call us to check coverage for your area.

What if I am not happy with my support?

Tell us. You can speak to your coordinator, call us, or use our feedback and complaints form. You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544.

Get in touch

Let us talk about the support you need

Send an enquiry or referral and a real person from our local team will call you back.

We only use your details to respond to your enquiry.

Smiling carer with a client

Join our team

We are always looking for caring support workers and nurses across Far North Queensland.

Email us about roles
Call now Enquire